Collection and Use of Your Information
Money Simplicity and its representatives will only seek to collect necessary information from you in order to provide you with the credit assistance you have sought from us. We may also use this information for purposes associated with our services such as follow-up calls to assist you.
Disclosure of Personal Information
Money Simplicity and its representatives will never unnecessarily exchange your personal or business information with any third party for any reason, unless compelled by force of law. However, in order to assist you, we may be required to provide your personal information to certain organisations. If your information is not provided, we may be unable to assist you. The types of organisations include:
- Lenders
- Mortgage insurers
- Other mortgage intermediaries
- Valuers
- Other organisations that assist us such as printers, mailing houses, lawyers, debt collectors, accountants and other auditors
Access and Alterations to Your Personal Information
You can gain access to your personal or company information or advise alterations to that information by contacting our office:
- Contact Person: Melinda Young
- Address: PO Box 1087 Collingwood VIC 3066
- Email: privacy@moneysimplicity.com.au
Information which is easily accessible will be provided to you free of charge. However, information which is more difficult to access may have a fee associated with the request.
Marketing
From time to time, Money Simplicity may contact you with information about products from either ourselves or our industry affiliates that we believe may interest you. To opt-out of receiving such information, simply let us know by contacting us directly using the office details above.
Security of Your Personal Information
Money Simplicity takes reasonable steps to ensure the security of your personal or company information from unauthorised access, theft or modification.
Feedback on the Handling of Your Personal Information
Should you be unsatisfied in the manner in which Money Simplicity has handled your personal information please contact us. We will take all necessary steps to investigate and address your concerns. If the issue you have raised is not resolved to your satisfaction you should contact the Office of the Australian Information Commissioner:
- Phone: 1300 363 992
- Email: enquiries@oaic.gov.au
- Mail: GPO Box 5218 SYDNEY NSW 2001
You can learn more about the Privacy Act and your rights at www.privacy.gov.au.
Website Privacy Policy
Money Simplicity respects your right to privacy. We do not sell or otherwise provide personal information to third parties except as noted above. Money Simplicity collects personal information about its users during registration and while users visit the site. Using cookie technology, we are able to recognise you as a user whenever you visit.
The data we collect is used in the aggregate to give us demographic information about the entire Money Simplicity audience in order to improve your experience on our website. Money Simplicity uses reasonable precautions to keep the personal information disclosed to us secure. However, we are not responsible for any breach of security over which we have no control.
Please be advised that once you link to other sites from Money Simplicity's site, Money Simplicity's privacy policy no longer applies. Please review all third party sites' privacy policies prior to providing any personal information therein.